These Terms and Conditions govern your use of the MCTV website and services. By accessing our website or engaging our support team, you confirm that you have read, understood, and agree to be bound by these terms.
"MCTV", "we", "us", or "our" refers to the business operating this website and providing streaming support services. "You" or "the client" refers to any person accessing this website or using our services. "Services" means the OTT streaming setup, configuration, diagnostics, troubleshooting, and support provided by MCTV.
MCTV provides technical support and specialist guidance for the setup and troubleshooting of over-the-top (OTT) streaming services on consumer devices. Our services include but are not limited to:
We provide guidance and remote assistance only. We do not access your streaming accounts, devices, or networks without your explicit permission during a support session.
You agree to use our services solely for lawful purposes. You must not use our services to:
MCTV reserves the right to decline service to any individual at our discretion.
Our services are delivered in good faith based on information you provide. MCTV shall not be held liable for:
Our total liability in connection with any claim shall not exceed the amount paid to us for the specific service giving rise to that claim.
While we make every reasonable effort to resolve your issue, we cannot guarantee that all technical problems can be resolved remotely. We provide no warranty, express or implied, that our services will be uninterrupted, error-free, or that specific outcomes will be achieved.
MCTV is not affiliated with, endorsed by, or officially associated with any streaming platform, device manufacturer, or content provider. References to third-party services are for descriptive purposes only.
Your use of third-party streaming platforms is governed by those platforms' own terms of service, which we strongly encourage you to review.
Where applicable, payment terms and refund policies are communicated at the time of engaging a paid service. [Insert your payment terms here.] General enquiries submitted via the contact form are provided free of charge.
All content on this website — including text, graphics, logos, and the MCTV brand — is the property of MCTV and is protected by applicable copyright and trademark law. Reproduction, distribution, or creation of derivative works requires our prior written consent.
Your personal information is handled in accordance with our Privacy Policy, which forms part of these Terms and Conditions.
We reserve the right to update these Terms and Conditions at any time. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.
These Terms and Conditions are governed by the laws of [Your Jurisdiction]. Any disputes shall be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].
For questions about these terms, please visit our Contact page or call +1 (800) 903-6514.
